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Reservations Agent
PT. Indonesia Surfaris
Posted
2 days ago

Kecamatan Kuta Selatan, Bali

Onsite

IDR 5M

Full Time

Job Categories

Customer Support Sales Travel Agency

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Sema Summary

As a Reservations Agent at PT. Indonesia Surfaris, you will handle customer inquiries and assist with booking reservations. This role is essential for ensuring a high level of customer satisfaction and effective communication. Strong interpersonal skills and experience in customer service will aid in achieving sales goals. The position is based in Kecamatan Kuta Selatan, Bali, offering a full-time opportunity in a dynamic environment.

About Company

PT. Indonesia Surfaris specializes in providing exceptional travel experiences in Indonesia, focusing on surf tourism and related services.

Core Requirements

High school diploma or equivalent
Strong communication skills
Ability to work under pressure
Experience in customer service
Knowledge of booking systems

Responsibilities

Handle customer inquiries via phone and email
Assist with booking reservations and modifications
Provide information about travel packages
Ensure a high level of customer satisfaction
Process payments and manage transactions
Collaborate with other departments to improve service
Maintain accurate records of bookings and customer interactions

Must Have skills

CommunicationProblem-solvingAttention to detailCustomer serviceSales skills

Nice To Have Skills

MultilingualOrganizational skillsTime managementAdaptabilityTechnical proficiency

Tools Knowledge Requried

Booking systemsEmailPhoneCRM softwareSpreadsheet software

Job Keywords

reservationscustomer servicetravelsalesbooking

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