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Siam Kempinski Hotel Bangkok

Reservations Agent

Siam Kempinski Hotel Bangkok

Posted

last week

Bangkok, Bangkok City, Thailand

Onsite

THB 30K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Reservations Agent at Siam Kempinski Hotel Bangkok coordinates guest reservations and ensures exceptional customer service. This role supports both business and leisure travelers seeking luxury accommodations.

About Company

Siam Kempinski Hotel Bangkok is a five-star establishment situated in the heart of Thailand's capital, catering primarily to business and leisure travelers with high-end amenities and exceptional service.

Core Requirements

  • High school diploma or equivalent.
  • Experience in customer service.
  • Excellent communication skills.
  • Ability to work in a fast-paced environment.
  • Fluency in English and Thai.

Responsibilities

  • Manage guest reservations and inquiries.
  • Provide excellent customer service.
  • Coordinate with other departments to fulfill guest requests.
  • Handle payment processing and confirmations.
  • Maintain accurate records of reservations.
  • Address guest complaints professionally.
  • Stay informed about hotel promotions and services.

Must Have skills

Customer serviceCommunicationAttention to detailProblem-solvingMultitasking

Job Keywords

ReservationsHospitalityCustomer ServiceThaiFull-time

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