
Reservations Agent
Siam Kempinski Hotel Bangkok
Posted
last week
Bangkok, Bangkok City, Thailand
Onsite
THB 30K
Entry Level
Full Time

Sema Summary
The Reservations Agent at Siam Kempinski Hotel Bangkok coordinates guest reservations and ensures exceptional customer service. This role supports both business and leisure travelers seeking luxury accommodations.
About Company
Siam Kempinski Hotel Bangkok is a five-star establishment situated in the heart of Thailand's capital, catering primarily to business and leisure travelers with high-end amenities and exceptional service.
Core Requirements
- High school diploma or equivalent.
- Experience in customer service.
- Excellent communication skills.
- Ability to work in a fast-paced environment.
- Fluency in English and Thai.
Responsibilities
- Manage guest reservations and inquiries.
- Provide excellent customer service.
- Coordinate with other departments to fulfill guest requests.
- Handle payment processing and confirmations.
- Maintain accurate records of reservations.
- Address guest complaints professionally.
- Stay informed about hotel promotions and services.
Must Have skills
Job Keywords
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