Reservation Manager
Park Hyatt
Posted
5 days ago
Kien Giang, Vietnam
Onsite
VND 8M
Full Time
Sema Summary
The Reservation Manager oversees the reservations department at Park Hyatt. This role is crucial for ensuring high guest satisfaction and operational efficiency.
About Company
Park Hyatt is a luxury hotel brand known for its upscale accommodations and exceptional customer service.
Core Requirements
- Bachelor's degree in hospitality management or related field.
- Experience in hotel reservations.
- Strong leadership and organizational skills.
- Excellent customer service abilities.
- Ability to work in a fast-paced environment.
Responsibilities
- Manage the reservations team effectively.
- Ensure accurate processing of reservations.
- Maintain high standards of guest service.
- Identify areas for operational improvement.
- Collaborate with other hotel departments.
- Train new staff on reservation procedures.
- Analyze reservation data for strategic insights.
Must Have skills
Job Keywords
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