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Research Analyst
Far East Organization
Posted
last week

Singapore

Onsite

SGD 6K

Mid Level

Full Time

Job Categories

Research Analytics Communications Branding Marketing

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Sema Summary

The role involves analyzing customer and employee engagement metrics to provide actionable insights. It focuses on enhancing customer experience and strengthening internal culture through data-driven decisions.

About Company

Far East Organization is a leading real estate developer in Singapore with a strong commitment to integrity and community service. Established in 1960, it has developed over 780 properties and is one of Asia’s largest real estate groups.

Core Requirements

Bachelor’s degree in Business or related field
5+ years experience in analytics
Strong understanding of NPS methodology
Proficiency in Excel and Tableau
Excellent communication skills

Responsibilities

Collaborate with HR on CEI program
Analyze customer satisfaction metrics
Conduct internal engagement surveys
Utilize various data sets for insights
Develop dashboards to communicate findings
Work with cross-functional teams
Present findings to senior leadership

Benifits

annual leave
performance bonus
medical coverage
birthday leave
flexible benefits

Must Have skills

Data analysisCustomer insightsSurvey designData visualizationCommunication skills

Job Keywords

data analysiscustomer engagementNPSsurveysanalytics

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