Renewals Advisor
SmartBear
Posted
3 weeks ago
Ahmedabad, Gujarat, India
Onsite
INR 30K
Junior Level
Full Time
Sema Summary
As a Renewals Advisor at SmartBear, you will play a critical role in managing customer renewals and ensuring customer satisfaction. Your responsibilities will include handling customer inquiries and working to retain clients through effective communication. The ideal candidate should have strong interpersonal skills and a background in sales or customer support, with a focus on relationship-building. This full-time position is based in Ahmedabad, Gujarat, providing opportunities for professional development within a dynamic team environment.
About Company
SmartBear is a leading software company known for providing innovative solutions that enhance software quality and accelerate software delivery.
Core Requirements
- Bachelor's degree in Business or related field
- Strong communication skills
- Customer service experience
- Ability to manage multiple accounts
- Basic knowledge of sales principles
Responsibilities
- Manage customer renewals and inquiries.
- Build and maintain strong customer relationships.
- Identify upselling opportunities.
- Collaborate with sales and support teams.
- Track customer engagement and account status.
- Provide feedback to improve customer experience.
- Prepare renewal proposals and contracts.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
Similar Jobs
Advisor
WTW
Mumbai Metropolitan Region
Sales Advisor
H&M
Chennai, Tamil Nadu, India
Sales Advisor
H&M
Bhubaneshwar, Odisha
Sales Advisor
H&M
Pune, Maharashtra, India
Beauty Advisor
The Estée Lauder Companies Inc.
New Delhi, Delhi, India
Beauty Advisor
Estée Lauder
New Delhi, Delhi
Academic Advisor
Novatr
Gurugram, Haryana, India
Academic Advisor
Cyber Rakshak Trainings & Investigation Center
Jaipur, Rajasthan, India
Business Advisor
Capgemini
Noida, Uttar Pradesh, India
Financial Advisor
Kotak Life Insurance PVT Ltd
Lucknow, Uttar Pradesh, India
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.