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Relationship Manager
Shopee
Posted
5 days ago

Kuala Lumpur, Malaysia

Onsite

MYR 5K

Mid Level

Full Time

Job Categories

Sales Management Customer Finance Marketing

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Sema Summary

The Relationship Manager role involves managing key accounts and building strong client relationships. This position is critical for driving customer satisfaction and business growth.

About Company

Shopee is a leading e-commerce platform in Southeast Asia and Taiwan, focused on facilitating smooth transactions and connecting buyers with sellers.

Core Requirements

Bachelor's degree in Business or related field.
Experience in sales or account management.
Strong communication and interpersonal skills.
Ability to analyze customer needs and propose solutions.
Proficiency in CRM software.

Responsibilities

Manage and grow relationships with key clients.
Identify customer needs and tailor offerings accordingly.
Provide ongoing support to ensure customer satisfaction.
Collaborate with cross-functional teams to enhance service delivery.
Monitor market trends and competitor activities.
Prepare regular sales reports and forecasts.
Develop strategic plans for account growth.

Must Have skills

Sales skillsCustomer service skillsNegotiation skillsAnalytical thinkingTeam leadership

Job Keywords

Relationship ManagementSalesAccount ManagementCustomer SatisfactionFinancial Products

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