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April Moon Retail Pvt Ltd

Regional Trainer

April Moon Retail Pvt Ltd

Posted

last week

Mumbai, Maharashtra, India

Onsite

INR 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Regional Trainer will deliver training both in classrooms and on the shop floor. Key responsibilities include coaching sales skills and ensuring customer service excellence.

About Company

AMRPL specializes in providing premium liquor and exclusive travel products, aiming to enhance travel experiences with sophistication.

Core Requirements

  • Bachelor's degree in relevant field.
  • Experience in training delivery.
  • Strong communication skills.
  • Ability to assess training needs.
  • Experience in retail or hospitality.

Responsibilities

  • Deliver classroom and shop-floor training.
  • Conduct foundational training for new joined staff.
  • Coach on selling skills including upselling.
  • Perform live observations and role plays.
  • Identify training needs based on KPIs.
  • Provide on-floor reinforcement coaching.
  • Coordinate product and brand training execution.

Must Have skills

Training deliveryCoachingCustomer serviceAnalytical skillsCommunicationSales techniquesTeam collaboration

Job Keywords

trainerretailtrainingcustomer serviceL&D

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