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DHL

Regional Customer Director

DHL

Posted

yesterday

Singapore, Singapore

Onsite

SGD 18K

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Regional Customer Director role at DHL involves managing customer relationships and strategies across the Asia-Pacific region. This senior position requires extensive experience in customer service and technology, focusing on driving sales and operational success. Candidates should possess strong leadership skills and a strategic mindset to oversee regional performance. The position is based in Singapore and offers a competitive salary package.

About Company

DHL is a global market leader in the logistics industry, specializing in international shipping and courier services. Known for innovative solutions, DHL aims to provide exceptional customer experiences.

Core Requirements

  • Bachelor's degree in a relevant field
  • Extensive experience in customer management
  • Strong leadership and strategic skills
  • Excellent communication abilities
  • Proven track record in sales growth

Responsibilities

  • Develop and implement customer strategies
  • Oversee customer operations in the Asia-Pacific
  • Build strong relationships with key clients
  • Analyze market trends and customer feedback
  • Drive sales initiatives and performance metrics
  • Lead and mentor a regional customer team
  • Collaborate with other departments for service improvement

Must Have skills

LeadershipCustomer ServiceStrategic PlanningSales ManagementCommunication

Nice To Have Skills

Data AnalysisProject ManagementNegotiationConflict ResolutionLanguage Proficiency

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficeSales ToolsData Analytics Tools

Job Keywords

Customer RelationshipRegional ManagementSales StrategyLogisticsLeadership

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