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Renaissance Hotels

Recreation Experience Expert

Renaissance Hotels

Posted

3 weeks ago

Kuala Lumpur, Malaysia

Onsite

MYR 3K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Recreation Experience Expert at Renaissance Hotels is responsible for enhancing guest experiences by organizing and overseeing recreational activities. The role requires strong customer service skills and the ability to manage various activities tailored to guests. Candidates should embody hospitality and creativity in curating memorable experiences. Located in Kuala Lumpur, this is a full-time role suitable for those with some experience in hospitality.

About Company

Renaissance Hotels is a global hotel brand known for providing superior accommodations and exceptional guest experiences in the hospitality industry.

Core Requirements

  • Experience in hospitality
  • Strong communication skills
  • Event planning abilities
  • Customer service orientation
  • High school diploma or equivalent

Responsibilities

  • Organize recreational activities for guests
  • Coordinate with team members to ensure smooth operations
  • Manage guest inquiries and feedback
  • Maintain safety standards during activities
  • Create promotional materials for events
  • Assist in hiring and training new staff
  • Evaluate guest satisfaction and seek improvements

Must Have skills

Customer serviceEvent planningCommunicationTeamworkProblem-solving

Nice To Have Skills

CreativityLeadershipTime managementMultilingualNetworking

Job Keywords

hospitalityguest relationsevent coordinationrecreation managementcustomer experience

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