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STMC

Recovery Agent

STMC

Posted

3 weeks ago

Subang Jaya, Selangor, Malaysia

Onsite

MYR 3K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Recovery Agent role at STMC involves engaging with clients to recover debts efficiently. This position requires strong communication skills and the ability to navigate challenging conversations. Junior candidates are encouraged to apply, especially those with a background in finance or customer support. The role is full-time and located on-site in Subang Jaya, Malaysia. Ideal candidates should demonstrate resilience and a persuasive demeanor.

About Company

STMC is a company focused on recovery and finance solutions, offering services that help clients manage and recover debts effectively.

Core Requirements

  • High school diploma or equivalent
  • Effective communication skills
  • Customer service experience
  • Basic financial knowledge
  • Problem-solving ability

Responsibilities

  • Engage with clients to discuss outstanding debts
  • Negotiate payment plans
  • Document client interactions
  • Analyze client financial situations
  • Conduct follow-ups on repayment agreements
  • Collaborate with team members for effective recovery strategies
  • Maintain accurate records of all communications

Must Have skills

CommunicationNegotiationProblem-solvingFinancial analysisCustomer service

Nice To Have Skills

PersuasionTime managementConflict resolution

Tools Knowledge Requried

CRM SoftwareMicrosoft ExcelPhone systemsEmailData entry tools

Job Keywords

debt recoverycustomer supportfinancenegotiationcommunication

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