Real Time Analyst
UOB
Posted
3 weeks ago
Greater Kuala Lumpur
Remote
MYR 5K
Mid Level
Full Time
Sema Summary
The Real Time Analyst at UOB is responsible for managing service level agreements and analyzing data to improve performance. This role requires strong analytical skills and the ability to work in a fast-paced environment.
About Company
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices. UOB is committed to building a sustainable future through financial solutions tailored to the unique needs of its clients.
Core Requirements
- Recognized Degree or Diploma
- 2 to 3 years of relevant experience
- Advanced Microsoft Excel skills
- Ability to work under tight timelines
- Attention to detail and accuracy
Responsibilities
- Manage service level agreements for various programs
- Analyze data to recommend performance improvements
- Produce daily and monthly internal reports
- Monitor call volume and trends
- Support implementation of service level action plans
- Update schedules and respond to escalated issues
- Perform other duties as required
Must Have skills
Job Keywords
Similar Jobs
Analyst
ARRK Asia
Petaling Jaya, Selangor, Malaysia
Tax Analyst
Matrixport
Malaysia
Risk Analyst
Bybit
Remote
FinCrime Analyst
Revolut
Remote
SOC Analyst
Clavéa
Putrajaya, Malaysia
SOC Analyst
CFI Financial Group
Petaling Jaya, Selangor, Malaysia
Data Analyst
GoodSpace AI
Remote
Data Analyst
Reap
Federal Territory of Kuala Lumpur, Malaysia
Data Analyst
Howden
Kuala Lumpur, Malaysia
Financial Analyst
Selkirk Sport - We Are Pickleball
Kuala Lumpur, Malaysia
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.