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TaskUs

Quality Supervisor

TaskUs

Posted

yesterday

Angeles, Central Luzon, Philippines

Onsite

PHP 30K

Full Time

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Sema

Sema Summary

The Quality Supervisor role at TaskUs involves overseeing quality assurance processes in the company's Angeles location. Responsibilities likely include supervising team members, ensuring compliance with standards, and managing client-related quality assessments. Ideal candidates should possess strong analytical skills and experience in quality management. This position is full-time and requires a dedicated approach to improving service quality. A competitive salary is offered.

About Company

TaskUs provides outsourced customer support and services, emphasizing quality and efficiency to meet client needs.

Core Requirements

  • Experience in quality management
  • Strong analytical skills
  • Excellent communication abilities
  • Leadership experience
  • Ability to work under pressure

Responsibilities

  • Supervise quality assurance processes
  • Train team members on quality standards
  • Monitor compliance with client requirements
  • Conduct regular quality assessments
  • Implement process improvements
  • Collaborate with other departments
  • Provide feedback to management

Must Have skills

Quality managementTeam leadershipAnalytical thinkingCommunication skillsProblem-solving

Nice To Have Skills

Customer service experienceKnowledge of quality metrics

Job Keywords

Quality SupervisorManagementQuality AssuranceLeadershipCustomer Support

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