Quality Manager
IDFC FIRST Bank
Posted
19 hours ago
Navi Mumbai, Maharashtra, India
Onsite
INR 50K
Full Time
Sema Summary
The Quality Manager at IDFC FIRST Bank is responsible for overseeing the quality assurance processes within the organization. The role involves managing quality management systems, ensuring compliance with banking regulations, and leading initiatives to enhance service quality. Ideal candidates should possess strong leadership skills and a background in quality management in the banking or finance sector. This position is based in Navi Mumbai, Maharashtra, and offers a competitive salary along with professional growth opportunities.
About Company
IDFC FIRST Bank is a prominent Indian bank focused on delivering quality financial services while ensuring customer satisfaction and compliance with regulatory standards.
Core Requirements
- Bachelor's degree in relevant field
- Experience in quality management
- Strong communication skills
- Knowledge of banking regulations
- Leadership capabilities
Responsibilities
- Develop quality assurance strategies
- Monitor compliance with quality standards
- Lead quality improvement initiatives
- Train staff on quality processes
- Conduct quality audits
- Analyze quality data and metrics
- Collaborate with other departments to enhance service quality
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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