Quality Assurance Analyst
Finsall Resources
Posted
last week
Bengaluru, Karnataka, India
Onsite
INR 30K
Intern Level
Full Time
Sema Summary
We are seeking a detail-oriented Quality Assurance Analyst to evaluate customer interactions. This role is suited for fresh graduates or candidates with internship experience in Quality Assurance.
About Company
Finsall Resources aims to make insurance accessible through innovative financing solutions tailored for customers who struggle with upfront premium payments.
Core Requirements
- Freshers or candidates with prior internship experience as a QA
- Proficiency in English and any 2 South regional languages
- Strong listening and analytical skills
- Basic knowledge of MS Excel
- Attention to detail
Responsibilities
- Monitor and evaluate customer interactions for quality
- Assess adherence to process guidelines and standards
- Identify gaps and improvement areas through quality audits
- Prepare quality reports and feedback summaries
- Share feedback with teams to enhance performance
- Support training initiatives
- Maintain accurate documentation of audits
Must Have skills
Job Keywords
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