Quality Analyst
Technotask Business Solutions Pvt Ltd
Posted
last week
Mysore, Karnataka, India
Onsite
INR 30K
Mid Level
Full Time
Sema Summary
The Quality Analyst will conduct audits and ensure adherence to quality standards. This role focuses on improving service delivery and customer satisfaction.
About Company
Technotask Business Solutions Pvt Ltd is a rapidly growing leader in customer experience solutions, specializing in various industries and offering a range of services from support to automation.
Core Requirements
- Bachelor’s degree or equivalent experience in quality analysis.
- Proficiency in Quality Assurance and Quality Control.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Experience with quality frameworks and metrics.
Responsibilities
- Conduct audits and analyze processes.
- Ensure adherence to quality standards.
- Provide actionable feedback for improvements.
- Monitor and evaluate service quality.
- Collaborate with teams to identify gaps.
- Drive continuous improvements in quality.
- Support team members with quality-related issues.
Benifits
- Career growth
- Work-life balance
Must Have skills
Job Keywords
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