Quality Analyst
TP
Posted
3 weeks ago
Lucknow, Uttar Pradesh, India
Onsite
INR 30K
Mid Level
Full Time
Sema Summary
TP is seeking a Quality Analyst to monitor and evaluate calls for quality assurance. The role requires strong communication and analytical skills, with a preference for prior QA experience in BPO.
About Company
TP is a global digital business services company that provides advanced, digitally-powered business services to help brands streamline their operations sustainably.
Core Requirements
- Bachelor's degree or equivalent experience
- Strong communication skills
- Analytical skills
- Prior QA experience in BPO
- Knowledge of E-Commerce domain
Responsibilities
- Monitor and evaluate calls to ensure quality standards
- Provide feedback and coaching to enhance performance
- Identify process gaps and suggest improvements
- Ensure compliance with organizational guidelines
- Work in a fast-paced environment
- Collaborate with team members to improve quality
- Document findings and prepare reports
Must Have skills
Job Keywords
Similar Jobs
Quality Analyst
PwC India
Bengaluru, Karnataka, India
Quality Analyst
Technotask Business Solutions Pvt Ltd
Mysore, Karnataka, India
Quality Analyst
Semesteria
Chennai, Tamil Nadu, India
Quality Analyst
Pulse
Mumbai, Maharashtra
Quality Analyst
JCPenney
Bengaluru, Karnataka, India
Quality Analyst
Accenture
Navi Mumbai, Maharashtra, India
Quality Analyst
MRO
Pune, Maharashtra, India
Quality Analyst
TaskUs
Mumbai, India
Quality Analyst
GeBBS Healthcare Solutions
Thane, Maharashtra, India
Quality Analyst
StudyIn
Noida, Uttar Pradesh, India
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.