Professional Services Engineer
NiCE
Posted
last week
Pune, Maharashtra, India
Remote
INR 60K
Mid Level
Full Time
Sema Summary
The Professional Services Engineer at NiCE delivers specialized AI-driven solutions to enhance enterprise contact centers. Responsibilities include technical implementation, project management, and business consulting.
About Company
NiCE Ltd. provides AI-driven software solutions empowering global businesses to enhance customer experiences and operational efficiency.
Core Requirements
- Bachelor's degree in a technical or business field
- 2+ years of professional experience
- Expertise in AI and contact center technologies
- Familiarity with CRM integrations
- Strong analytical skills
Responsibilities
- Implement AI-driven applications
- Provide technical consulting
- Collaborate with Project Managers
- Conduct business analysis
- Mentor project teams
- Translate technical concepts for clients
- Develop documentation for digital products
Must Have skills
Job Keywords
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