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Capco

Production Support Specialist

Capco

Posted

yesterday

Bengaluru, India

Remote

INR 60K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Production Support Specialist at Capco involves overseeing and maintaining system performance in a hybrid setup. You'll address technical issues, ensure optimal functionality, and collaborate with cross-functional teams. Candidates should possess strong analytical skills and a proactive approach to problem-solving. The role is based in Bengaluru, India, and supports hybrid work arrangements. Competitive salary and growth opportunities are available.

About Company

Capco is a leading management and technology consultancy focused on the financial services sector, delivering innovative solutions to enhance client operations.

Core Requirements

  • Bachelor's degree in IT or related field
  • Strong analytical skills
  • Proven problem-solving ability
  • Experience in production support
  • Excellent communication skills

Responsibilities

  • Monitor system performance and availability
  • Respond to production incidents
  • Collaborate with technical teams
  • Implement system upgrades and enhancements
  • Document technical processes and solutions
  • Assist in user acceptance testing
  • Provide training and support to users

Must Have skills

Analytical skillsProblem-solvingCommunicationTechnical supportTeam collaboration

Nice To Have Skills

Experience with ITILDatabase managementScripting skillsCustomer serviceProject management

Tools Knowledge Requried

JIRAServiceNowSQLMS OfficeConfluence

Job Keywords

supporttechnicalBengaluruCapcofull-time

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