Production Support
Chaitra Soft
Posted
3 months ago
Hyderabad, Telangana, India
Onsite
INR 30K
Full Time
Sema Summary
This position involves providing production support in a full-time capacity. The role is based in Hyderabad, Telangana.
About Company
Chaitra Soft specializes in IT solutions and support services, focusing on ensuring operational efficiency for its clients.
Core Requirements
- Bachelor's degree in Computer Science or related field.
- Experience in production support.
- Ability to troubleshoot issues.
- Strong communication skills.
- Knowledge of ITIL practices.
Responsibilities
- Monitor production systems for issues.
- Respond to support tickets in a timely manner.
- Collaborate with engineering teams for issue resolution.
- Document and track incidents.
- Provide updates to stakeholders.
- Ensure system performance meets company standards.
- Participate in on-call rotations as needed.
Must Have skills
Job Keywords
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