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Production Support Engineer
HCLTech
Posted
yesterday

Putrajaya, Malaysia

Onsite

MYR 5K

Full Time

Job Categories

Engineering Support IT Technology Operations

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Sema Summary

The Production Support Engineer role at HCLTech in Putrajaya focuses on maintaining and supporting production systems. Candidates should be prepared to troubleshoot and resolve issues efficiently. The position requires both technical knowledge in engineering and a proactive approach to operational challenges. Even though specific experiences are not mentioned, a relevant background in support engineering would be beneficial. Salary estimates align with the location.

About Company

HCLTech is a global technology company offering IT services and solutions across various sectors, focusing on innovation and operational excellence.

Core Requirements

Bachelor's degree in Engineering or IT
Strong analytical skills
Ability to troubleshoot issues
Experience in support roles
Knowledge of production systems

Responsibilities

Monitor production systems for issues
Provide technical support to users
Troubleshoot production incidents
Perform regular system maintenance
Collaborate with development teams
Document support processes
Train team members on best practices

Must Have skills

Analytical skillsTechnical supportProblem-solvingCommunicationTeam collaboration

Nice To Have Skills

Experience with production systemsScripting knowledgeProject managementCustomer serviceDocumentation skills

Job Keywords

Production SupportEngineeringTechnical SupportTroubleshootingOperations

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