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Production Support Engineer
CGI
Posted
2 days ago

Hyderabad, Telangana, India

Onsite

INR 60K

Mid Level

Full Time

Job Categories

Support Engineering IT Development Operations

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Sema Summary

The Production Support Engineer role at CGI involves managing production issues, ensuring system performance, and providing technical support. Candidates should have experience in Java and possess strong problem-solving skills. This position is based in Hyderabad, India, and requires a mid-level engineer who can work effectively in a team environment. The role offers exposure to diverse projects in a dynamic work environment.

About Company

CGI is a leading global IT and business consulting services firm, dedicated to providing innovative solutions to help clients meet their objectives.

Core Requirements

Bachelor's degree in Computer Science or related field
2+ years of experience in production support
Strong knowledge of Java
Problem-solving skills
Experience with database management

Responsibilities

Monitor production systems for performance issues
Debug and resolve production incidents
Collaborate with development teams for system improvements
Ensure timely issue resolution
Provide technical support to users
Document issues and solutions
Participate in on-call rotation for support

Must Have skills

JavaProblem-solvingDatabase managementTeam collaborationIncident management

Nice To Have Skills

Cloud technologiesAgile methodologiesScripting languagesMonitoring toolsCommunication skills

Tools Knowledge Requried

SQLJavaJIRAConfluenceGit

Job Keywords

JavaProduction SupportTroubleshootingIncident ManagementTechnical Support

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