Production Support Analyst
Capgemini
Posted
last week
Hyderabad, Telangana, India
Remote
INR 50K
Full Time
Sema Summary
The role involves providing technical support for production systems. Analysts will troubleshoot issues and ensure optimal system performance.
About Company
Capgemini is a global leader in consulting, digital transformation, technology, and engineering services, guiding clients to success in their digital journeys.
Core Requirements
- Bachelor's degree in IT or related field.
- Experience with production support.
- Strong problem-solving skills.
- Ability to work in hybrid environments.
- Excellent communication skills.
Responsibilities
- Monitor and resolve production issues.
- Collaborate with development teams for bug fixes.
- Provide timely support to clients.
- Document solutions and improvements.
- Participate in regular system maintenance.
- Ensure adherence to SLAs.
- Train users on new processes and tools.
Must Have skills
Job Keywords
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