Production Support Analyst
FinSurge
Posted
last week
Mumbai, Maharashtra, India
Onsite
INR 70K
Mid Level
Full Time
Sema Summary
We are seeking an experienced Murex Production Support Analyst to provide operational support in a live trading environment. The role involves system monitoring and close interaction with users to ensure platform stability.
About Company
FinSurge is at the forefront of transforming the global financial landscape by integrating AI-based innovation, enabling financial institutions to tackle complex challenges and optimize operational efficiencies.
Core Requirements
- 3+ years of Murex production support experience
- Strong understanding of Murex components
- Good experience with UNIX/Linux scripting
- Strong SQL/Oracle knowledge
- Familiarity with ITIL processes
Responsibilities
- Provide L1/L2 production support for Murex
- Monitor Murex processes and troubleshoot issues
- Perform root cause analysis for incidents
- Coordinate with teams for incident resolution
- Manage start-of-day and end-of-day processes
- Support integration interfaces and resolve issues
- Document incidents and contribute to knowledge base
Must Have skills
Job Keywords
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