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Production Support Analyst
FNZ
Posted
last week

Gurugram, India

Onsite

INR 50K

Mid Level

Full Time

Job Categories

Support IT Finance Technology Services

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Sema Summary

As a Production Support Analyst, you will provide application support for client platforms while ensuring the seamless functioning of deployed applications. This role emphasizes proactive measures and continuous service improvement.

About Company

FNZ is a leading company in the financial technology sector, specializing in wealth management solutions. They partner with financial institutions to make investing accessible for millions globally.

Core Requirements

Degree in Computer Science or related field
2-5 years in a relevant role
Proficiency in SQL
Strong verbal and written communication skills
Knowledge of ITIL or equivalent frameworks

Responsibilities

Manage platform alerts to minimize downtime
Proactively monitor the platform for potential issues
Provide Application Support for deployed applications
Support Incident & Problem Management
Assist with Release & Change Management
Document and close resolved incidents
Collaborate with teams to produce scalable solutions

Benifits

Learning & development
Rapid career growth
Market leading technology

Must Have skills

SQLIncident managementCommunicationProblem-solvingTeam collaboration

Job Keywords

Production SupportApplication SupportFinancial TechnologyITILSQL

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