Product Support Officer
LG Electronics
Posted
3 weeks ago
Singapore, Singapore
Onsite
SGD 3K
Junior Level
Contract
Sema Summary
The Product Support Officer role at LG Electronics involves delivering exceptional customer support and troubleshooting for product-related issues. Candidates should have a strong foundation in technical support and excellent communication skills. This is a junior-level position based in Singapore, requiring an on-site presence. The role specifically focuses on assisting customers while also providing feedback that may lead to product improvements. Competitive salary and collaborative work environment are expected.
About Company
LG Electronics is a global leader in technology and home appliances, committed to innovation and high-quality products.
Core Requirements
- Diploma or degree in a relevant field
- Strong communication skills
- Basic technical knowledge of electronics
- Experience in customer service
- Ability to work on-site
Responsibilities
- Assist customers with product-related inquiries
- Diagnose technical issues remotely
- Provide solutions and follow up with customers
- Document customer interactions accurately
- Collaborate with the technical team for product feedback
- Maintain product knowledge and stay updated
- Ensure customer satisfaction with each interaction
Must Have skills
Nice To Have Skills
Job Keywords
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