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PayPal

Product Support Engineer

PayPal

Posted

yesterday

Singapore, Singapore

Onsite

SGD 5K

Full Time

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Sema

Sema Summary

PayPal is seeking a Product Support Engineer in Singapore. The role involves providing technical assistance and support for product-related issues. Candidates should possess relevant experience in tech operations and product support. This position is full-time, and PayPal is known for a dynamic and innovative work environment.

About Company

PayPal is a leading digital payment platform that enables worldwide commerce through its technology, providing secure and easy transactions for buyers and sellers.

Core Requirements

  • Bachelor's degree in relevant field
  • Experience in product support
  • Knowledge of technical operations
  • Strong problem-solving skills
  • Ability to work collaboratively

Responsibilities

  • Provide technical support for product issues
  • Collaborate with engineering teams
  • Document support processes
  • Assist in troubleshooting products
  • Educate clients on product usage
  • Monitor product performance
  • Gather feedback for product improvement

Must Have skills

Technical supportProduct knowledgeProblem-solvingCommunication skillsTeam collaboration

Nice To Have Skills

Project managementDatabase knowledgeCustomer serviceAnalytical thinkingTime management

Job Keywords

Product SupportTechnical SupportOperationsEngineeringCustomer Service

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