Product Support Engineer
Teradyne
Posted
last week
Lapu-Lapu, Central Visayas, Philippines
Onsite
PHP 60K
Mid Level
Full Time
Sema Summary
The Product Support Engineer role involves providing exceptional support for Teradyne's semiconductor test products. Successful candidates will have strong technical skills and a commitment to customer success.
About Company
Teradyne delivers high-quality innovations for smart devices and life-saving medical equipment, enabling faster market entry through advanced test solutions for various technologies.
Core Requirements
- Bachelor of Science in Electronics
- 3 to 10 years of experience in product support
- Strong communication skills
- Ability to manage small projects
- Experience with ATE testers and semiconductor equipment
Responsibilities
- Manage customer requests and product escalations
- Provide support for new installations and NPI
- Coordinate PUP and PIP activities at international sites
- Create training documents and procedures for field teams
- Analyze data and generate monthly reports
- Assist in resolving complex customer issues on-site
- Conduct product support assignments as required
Must Have skills
Job Keywords
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