Product Operations Analyst
Lendi Group
Posted
last week
Makati, National Capital Region, Philippines
Remote
PHP 35K
Mid Level
Full Time
Sema Summary
The Product Operations Analyst at Lendi Group will manage helpdesk tickets and ensure accurate product configurations. This role supports the mortgage product team while contributing to overall system improvements.
About Company
Lendi Group is a leading digital platform revolutionizing property journeys in Australia. It combines technology with a vast network to assist customers in navigating the mortgage market confidently.
Core Requirements
- Tertiary education in IT or Finance
- 2 years experience in mortgage products
- Strong communication skills
- Ability to perform gap analysis
- Self-starter with team player mentality
Responsibilities
- Manage helpdesk tickets
- Conduct product configuration audits
- Update rates and fees in the system
- Review product data for accuracy
- Assess product-related issues
- Facilitate discussions with stakeholders
- Propose system enhancements
Benifits
- Hybrid working arrangement
- Comprehensive HMO coverage
- 24/7 wellbeing support
- 25 days of leave
- Monthly internet subsidy
Must Have skills
Job Keywords
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