Product Manager
Capgemini
Posted
last week
Hyderabad, Telangana, India
Remote
EUR 225K
Senior Level
Full Time
Sema Summary
The role focuses on managing digital service operations and improving customer experiences through AI integration. It involves collaboration with cross-functional teams to meet operational goals and KPIs.
About Company
Capgemini is a leading global consulting firm specializing in business transformation through technology. With a diverse workforce, Capgemini aims to deliver innovative solutions in various sectors.
Core Requirements
- 8+ years of overall experience
- 5+ years in customer understanding and user research
- Bachelor's degree in Technology, Mathematics or related field
- Experience with AI/ML-driven platforms
- Strong project management skills
Responsibilities
- Oversee digital service operations
- Define KPIs for digital performance
- Manage UX improvement initiatives
- Build dashboards to track performance trends
- Partner with teams for AI-driven insights
- Manage anomalies in customer experiences
- Evaluate AI tools for workflow optimization
Benifits
- Medical insurance
- Pension plan
- Paid Time Off
- Career development
- Flexible work arrangements
Must Have skills
Job Keywords
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