Product Lead
Smoot Motor
Posted
last week
Cakung, Jakarta
Onsite
IDR 10M
Mid Level
Full Time
Sema Summary
The Product Lead After Sales at Smoot Motor will oversee the after-sales process, ensuring customer satisfaction and product performance. The role requires leadership and strategic thinking to enhance service delivery. Candidates should have experience in product management and after-sales services. This position is based in Cakung, Jakarta, Indonesia and offers full-time employment.
About Company
Smoot Motor is a leading company in the automotive sector, focused on delivering high-quality products and services to its customers.
Core Requirements
- Bachelor's degree in relevant field
- 3+ years in product management
- Strong leadership skills
- Experience in after-sales services
- Excellent communication abilities
Responsibilities
- Lead the after-sales team
- Develop strategies for customer satisfaction
- Analyze product performance post-sale
- Collaborate with engineering on product improvements
- Train staff on after-sales processes
- Manage customer feedback and implement changes
- Report on sales metrics and product issues
Must Have skills
Nice To Have Skills
Job Keywords
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