Processing Manager
HSBC
Posted
last week
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Remote
MYR 7K
Mid Level
Full Time
Sema Summary
The Processing Manager oversees daily operations to ensure efficiency and service quality. This role involves managing a team, resolving customer issues, and ensuring compliance with audit requirements.
About Company
HSBC is a leading financial services organization serving over 40 million customers globally. They offer a range of financial services and leverage their extensive network to provide opportunities for clients.
Core Requirements
- Post-graduate diploma or degree in any discipline.
- At least 12 months in a supervisory role.
- Experience in securities processing preferred.
- Strong analytical and problem-solving skills.
- Excellent communication skills in English.
Responsibilities
- Oversee daily operational processes and workflow.
- Analyze and resolve customer issues.
- Ensure compliance with audit requirements.
- Manage team capacity and resource allocation.
- Conduct staff training and development.
- Monitor process productivity and quality targets.
- Develop and implement risk mitigation plans.
Must Have skills
Job Keywords
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