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WTW

Processing Associate

WTW

Posted

last week

Taguig, National Capital Region, Philippines

Onsite

PHP 30K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Processing Associate role involves ensuring quality and efficiency in various insurance-related tasks. Candidates are expected to manage customer service metrics and execute renewals accurately.

About Company

WTW provides data-driven solutions in people, risk, and capital across 140 countries, enhancing strategy and performance.

Core Requirements

  • 4-Year College degree in Business or equivalent
  • Minimum of 2 years work experience in insurance
  • Proficient in MS Office
  • Strong analytical skills
  • Experience in BPO or data entry preferred

Responsibilities

  • Meet or exceed performance targets
  • Process auto ID issuance
  • Handle midterm renewals
  • Perform certificate renewals
  • Assist with account setups
  • Research issues and resolve inquiries
  • Provide support to less experienced processors

Must Have skills

Customer service skillsAttention to detailStrong communication skillsInterpersonal skillsAbility to work under stress

Job Keywords

Processing AssociateInsuranceCustomer ServiceData EntryAnalytical Skills

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