Process Specialist
Infosys BPM Philippines
Posted
3 months ago
Muntinlupa City, National Capital Region, Philippines
Onsite
PHP 50K
Mid Level
Full Time
Sema Summary
Join Infosys BPM as a Process Specialist in Workforce Management. Utilize your analytical skills to support business initiatives and staffing models.
About Company
Infosys BPM Philippines is a leading business process management company, providing outsourcing services since 2007. They emphasize diversity and excellence in their operations.
Core Requirements
- Bachelor's degree
- 3 years of WFM experience
- Knowledge of WFM Scheduling tools
- Strong MS Office skills
- Ability to manage multiple tasks effectively
Responsibilities
- Create forecast and staffing models
- Provide analytical support for business initiatives
- Build relationships with business partners
- Identify upcoming changes to the business model
- Generate volume forecasts for contact centers
- Assess staffing drivers against plans
- Recommend actions based on analysis
Benifits
- HMO for Employee and 2 Dependents (On Day 1)
- Quarterly performance bonus
- Outstanding career development opportunities
- 15% Night Differential
- 24 Leaves Annually
Must Have skills
Job Keywords
Similar Jobs
Product Specialist
Glenmark Philippines Inc.
Metro Manila
Project Specialist
Boomering
Angeles, Central Luzon, Philippines
Specialist
foodpanda
Taguig, National Capital Region, Philippines
Specialist
S&P Global
Taguig, National Capital Region, Philippines
Business Process Support Specialist
CohnReznick Philippines, Inc.
Manila, National Capital Region, Philippines
Property Specialist
Alveo Land
Makati
Property Specialist
Ayala Land Premier
Makati, National Capital Region
Property Specialist
Ortigas Land Corporation
Pasig, National Capital Region, Philippines
Procurement Specialist
The Magnum Ice Cream Company
Pasig, National Capital Region, Philippines
Procurement Specialist
Austal Philippines
Balamban, Central Visayas, Philippines
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.