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eClerx

Process Manager

eClerx

Posted

yesterday

Pune, Maharashtra, India

Onsite

INR 50K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Process Manager role at eClerx in Pune involves overseeing and optimizing operational processes. The successful candidate will be responsible for streamlining workflows, improving efficiency, and ensuring quality standards are met. Strong leadership and analytical skills are crucial for guiding teams and driving results. This full-time position requires on-site presence, offering an opportunity to engage directly with colleagues and stakeholders. Benefits of this role are unspecified, but the company’s innovative environment provides valuable professional experience.

About Company

eClerx is a leading provider of offshore business process management services, helping clients achieve better operational efficiency.

Core Requirements

  • Bachelor's degree
  • Leadership experience
  • Process optimization skills
  • Analytical problem-solving
  • Team management

Responsibilities

  • Manage daily operations and processes
  • Lead team meetings and discussions
  • Analyze process efficiency and suggest improvements
  • Train and coach team members
  • Ensure compliance with company policies
  • Collaborate with other departments
  • Report on performance metrics and outcomes

Must Have skills

LeadershipProcess managementAnalytical skillsCommunicationProject management

Nice To Have Skills

Data analysisTeam buildingStrategic planningConflict resolutionAdaptability

Tools Knowledge Requried

Microsoft ExcelProject management softwareData analytics toolsCollaboration platforms

Job Keywords

Process ManagementTeam LeadershipOperational EfficiencyBusiness AnalysisProject Coordination

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