Process Manager
eClerx
Posted
yesterday
Gurgaon, Haryana
Onsite
INR 60K
Mid Level
Full Time
Sema Summary
As a Process Manager at eClerx, you will oversee operational workflows and ensure service efficiency in Gurgaon. The role requires strong leadership skills and expertise in process optimization. Candidates should have a background in management and demonstrate analytical capabilities. This full-time position offers an opportunity to engage in strategic decision-making and improve service delivery processes.
About Company
eClerx provides business process management and knowledge services to global companies, focusing on enhancing operational efficiency and customer engagement.
Core Requirements
- Bachelor's degree
- Process improvement knowledge
- Leadership experience
- Analytical skills
- Operational strategy understanding
Responsibilities
- Manage daily operations
- Lead process optimization initiatives
- Evaluate performance metrics
- Develop strategies for service improvement
- Coordinate between teams
- Implement policy changes
- Ensure compliance with best practices
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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