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Jollibee Group

Process Improvement Officer

Jollibee Group

Posted

last week

Pasig, National Capital Region, Philippines

Remote

PHP 50K

Full Time

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Sema Summary

The Process Improvement Officer focuses on enhancing loyalty programs. This role involves analyzing processes and implementing improvements.

About Company

Jollibee Group is a prominent fast-food chain known for its customer-centric approach and innovative food offerings.

Core Requirements

  • Bachelor's degree in Business or related field
  • Experience in process improvement
  • Strong analytical skills
  • Ability to work in a hybrid environment
  • Excellent communication skills

Responsibilities

  • Analyze existing loyalty programs
  • Identify areas for improvement
  • Develop and implement new processes
  • Collaborate with cross-functional teams
  • Monitor program performance
  • Prepare reports for management
  • Ensure customer satisfaction

Must Have skills

Process improvement methodologiesData analysisProject managementStrong communication skillsProblem-solving

Job Keywords

Process ImprovementLoyalty ProgramsData AnalysisProject ManagementCustomer Satisfaction

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