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Cognizant

Process Executive

Cognizant

Posted

last week

Kuala Lumpur

Onsite

IDR 5M

Entry Level

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Skills

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Sema

Sema Summary

As a Process Executive, you'll support basic review operations for compliance. The role requires effective communication and multitasking in a fast-paced environment.

About Company

Cognizant is a leading provider of IT services and consulting, helping clients modernize technology and transform their experiences.

Core Requirements

  • Excellent communication skills in English and Indonesian
  • Ability to handle multiple tasks effectively
  • Team player with a sense of ownership
  • Attention to detail and accuracy
  • Experience in customer service (preferred)

Responsibilities

  • Verify and review information according to policies
  • Analyze data and resolve user reports
  • Conduct listing verification and escalate trends
  • Adhere to quality metrics
  • Gather information through outbound calls
  • Collaborate with Team Leads
  • Maintain productivity and performance standards

Must Have skills

CommunicationAnalytical skillsCustomer serviceAttention to detailTime management

Job Keywords

Process ExecutiveVoice SupportCustomer ServiceData AnalysisKuala Lumpur

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