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Process Executive
Cognizant
Posted
3 weeks ago

Greater Kuala Lumpur

Onsite

MYR 3K

Full Time

Job Categories

Operations Support Customer Management Administration

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Sema Summary

Cognizant is seeking a Process Executive who is fluent in Arabic to join their team in Greater Kuala Lumpur. The role involves supporting various operational tasks and contributing to process efficiency. Candidates should possess relevant language skills and demonstrate strong problem-solving abilities. Benefits and specific duties may vary, but a full-time commitment is expected. This position offers good salary potential aligned with local market standards.

About Company

Cognizant is a leading provider of information technology services, helping clients to adapt to the digital landscape and improve their business operations.

Core Requirements

Fluency in Arabic
Strong communication skills
Problem-solving ability
Customer service experience
Ability to work in a team

Responsibilities

Assist customers with inquiries
Process customer orders
Resolve service issues
Maintain customer records
Collaborate with team members
Ensure compliance with company policies
Support continuous improvement initiatives

Must Have skills

ArabicCommunicationProblem-solvingTeamworkCustomer service

Nice To Have Skills

AdaptabilityAnalytical thinkingTime managementMicrosoft OfficeProject management

Tools Knowledge Requried

Microsoft OfficeCRM softwareCommunication tools

Job Keywords

Customer ServiceArabicProcess ManagementOperational SupportTeam Collaboration

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