Process Documentation Specialist
Thakral One
Posted
last week
Ortigas
Onsite
IDR 7M
Mid Level
Contract
Sema Summary
The role involves producing clear Job Cards and Desktop Procedures for a core banking system implementation. It emphasizes documentation and training support for branch users and operations teams.
About Company
Thakral One is a consulting and technology services company specializing in technology-driven solutions and data analytics, primarily serving clients in various sectors including banking and healthcare.
Core Requirements
- 3-6 years in banking operations
- Experience with core banking systems
- Ability to create operational documentation
- Strong attention to detail
- Ability to work independently
Responsibilities
- Develop and maintain Job Cards and Procedures
- Translate business processes into documentation
- Prepare training materials for sessions
- Monitor training sessions and document attendee input
- Coordinate with SMEs and teams for validation
- Ensure documentation is updated with changes
- Participate in knowledge-transfer sessions
Must Have skills
Job Keywords
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