Process Delivery Specialist
IBM
Posted
yesterday
Petaling Jaya, Selangor
Onsite
MYR 5K
Full Time
Sema Summary
The Process Delivery Specialist role at IBM involves managing support services for clients in New Zealand. The position requires strong communication skills in English and a solution-oriented mindset. As a full-time on-site job located in Petaling Jaya, this role is vital for ensuring client satisfaction and service quality. Ideal candidates should have experience in support roles and a dedication to operational excellence.
About Company
IBM is a global technology and consulting company known for its innovative solutions in various sectors.
Core Requirements
- Strong communication skills in English
- Experience in customer support
- Ability to manage service processes
- Problem-solving skills
- Adaptability to a fast-paced environment
Responsibilities
- Manage client support inquiries
- Ensure satisfaction with services provided
- Monitor process efficiency and address issues
- Communicate effectively with team members
- Provide solutions to service-related problems
- Collaborate with other departments when necessary
- Maintain accurate records of client interactions
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
Similar Jobs
Process Specialist
Infosys BPM
Petaling Jaya, Selangor, Malaysia
Product Specialist
Fosun Pharma
Greater Kuala Lumpur
Product Specialist
HR Solutions Firm
Shah Alam, Selangor, Malaysia
Product Specialist
Bybit
Federal Territory of Kuala Lumpur, Malaysia
Product Specialist
Merck Healthcare
Petaling Jaya, Selangor, Malaysia
Deal Specialist
Oracle
Kuala Lumpur, Malaysia
Proposals Specialist
McDermott International, Ltd
Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia
Specialist
AJINOMOTO (MALAYSIA) BERHAD
Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia
Production Specialist
Texas Instruments
Melaka, Malacca, Malaysia
PTP Specialist
Michael Page
Kuala Lumpur, Malaysia
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.