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Process Associate
Capgemini
Posted
yesterday

Metro Manila

Onsite

PHP 30K

Full Time

Job Categories

Customer Support Process Operations Admin

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Sema Summary

The Process Associate position at Capgemini in Metro Manila involves handling various customer processes and ensuring efficient service delivery. Candidates will be expected to collaborate with team members and manage inquiries effectively. No specific experience level is defined, making it suitable for entry-level applicants as well. The role is full-time and conducted on-site, offering opportunities for growth within the company. The salary is estimated based on industry standards in the region.

About Company

Capgemini is a global leader in consulting, digital transformation, technology, and engineering services, dedicated to empowering organizations with innovative solutions.

Core Requirements

High school diploma or equivalent
Strong communication skills
Customer service experience
Ability to work in a team
Problem-solving skills

Responsibilities

Handle customer inquiries and requests
Provide timely and accurate information
Coordinate with other teams for issue resolution
Maintain records of customer interactions
Participate in training and development sessions
Assist in process improvement initiatives
Support team goals and objectives

Must Have skills

CommunicationTeamworkCustomer serviceProblem-solvingTime management

Nice To Have Skills

Multilingual skillsData entryConflict resolution

Job Keywords

customer supportprocess associateoperationsMetro ManilaCapgemini

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