Process Analyst
Asurion
Posted
last week
Mabalacat, Central Luzon, Philippines
Onsite
PHP 40K
Entry Level
Full Time
Sema Summary
The Process Analyst role focuses on improving operational processes within a fast-paced environment. Candidates will analyze data to drive business performance and support teams in executing initiatives effectively.
About Company
Asurion is the world’s leading tech care company, providing insurance, repair, replacement, and support for various devices and appliances.
Core Requirements
- Bachelor's Degree
- 1 to 3 years of relevant experience
- Strong analytical skills
- Knowledge of call center operations
- Experience in data visualization tools like SQL and Power BI
Responsibilities
- Review operational and financial data
- Deliver insights to support cross-functional teams
- Conduct cost/benefit analysis
- Build dashboards and visualizations
- Monitor performance metrics
- Document initiative execution and outcomes
- Provide ad-hoc analysis for decision-making
Must Have skills
Job Keywords
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