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PreSales Specialist
TDCX
Posted
2 weeks ago

Kuala Lumpur

Onsite

MYR 3K

Junior Level

Full Time

Job Categories

Sales Customer Support Marketing Consulting

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Sema Summary

The PreSales Specialist position at TDCX involves supporting the sales team through various customer engagements and presentations. This role is critical for communicating product capabilities to potential clients. The ideal candidate should demonstrate strong communication and organizational skills while being able to work in a dynamic environment. This position requires a junior-level experience in sales or customer support, located in Kuala Lumpur, Malaysia.

About Company

TDCX is a customer experience solutions provider, specializing in digital customer experience, outsourcing, and technology support. The company is dedicated to delivering high-quality services to global clients.

Core Requirements

Bachelor's degree in business or related field
Strong communication skills
Experience in customer service or sales support
Ability to work in a team-oriented environment
Problem-solving skills

Responsibilities

Assist sales team with customer presentations
Engage with potential clients to gather requirements
Provide product demonstrations during sales calls
Work closely with marketing to align on promotional activities
Prepare sales materials and documentation
Answer client queries and provide timely follow-ups
Collaborate with other teams to enhance service offerings

Must Have skills

CommunicationSales SupportCustomer EngagementPresentation SkillsOrganizational Skills

Nice To Have Skills

Project ManagementTeam CollaborationProblem SolvingAnalytical SkillsTechnical Knowledge

Tools Knowledge Requried

CRM SoftwarePresentation ToolsMicrosoft OfficeSales Analytics ToolsCommunication Platforms

Job Keywords

SalesCustomer SupportPreSalesTeamworkEngagement

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