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Midea APAC

Pre-Sales Technical Support Engineer

Midea APAC

Posted

yesterday

Singapore, Singapore

Onsite

SGD 5K

Full Time

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Sema

Sema Summary

The Pre-Sales Technical Support Engineer role at Midea APAC focuses on providing technical assistance during the sales process. The candidate will be responsible for understanding customer requirements, offering technical solutions, and supporting sales initiatives. Ideal for individuals with a strong technical background and effective communication skills, this position is based in Singapore and offers full-time employment. Candidates should be eager to collaborate with sales and technical teams to enhance client satisfaction.

About Company

Midea APAC specializes in providing innovative technological solutions in various sectors, prioritizing customer satisfaction and technical excellence.

Core Requirements

  • Technical degree
  • Sales knowledge
  • Customer service skills
  • Communication skills
  • Problem-solving ability

Responsibilities

  • Assist with the technical aspects of sales calls.
  • Provide solutions to client inquiries.
  • Collaborate with sales teams on proposals.
  • Prepare and deliver product presentations.
  • Conduct technical training for clients.
  • Collect customer feedback for product improvement.
  • Support post-sales technical issues.

Must Have skills

Technical knowledgeCommunication skillsCustomer supportSales acumenProblem-solving

Nice To Have Skills

Presentation skillsTeam collaborationTraining experience

Tools Knowledge Requried

CRM softwareSales toolsTechnical support platforms

Job Keywords

Technical SupportSales EngineerCustomer ServicePre-SalesTechnical Solutions

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