Practice Head
Semesteria
Posted
2 days ago
Noida, Uttar Pradesh
Onsite
INR 100K
Senior Level
Full Time
Sema Summary
The Practice Head for ServiceNow will lead the strategic direction and development of the ServiceNow practice within the organization. This role requires extensive expertise in IT services and project management, ensuring that the team meets client expectations and delivers value through ServiceNow implementations. Candidates should have a strong background in IT solutions and demonstrate leadership capabilities to manage team dynamics. The position is located in Noida, India, focusing on collaborating closely with clients to enhance their operations.
About Company
Semesteria is a renowned IT services company specializing in innovative solutions and exceptional customer service, helping clients streamline their IT operations and achieve business excellence.
Core Requirements
- Bachelor's degree in IT or related field
- 10+ years in IT services management
- Strong leadership skills
- Experience with ServiceNow
- Excellent communication skills
Responsibilities
- Lead the ServiceNow practice and strategy
- Ensure project delivery aligns with client needs
- Manage and mentor the ServiceNow team
- Oversee client relationships for IT services
- Develop and implement business processes
- Conduct market research for competitive analysis
- Prepare reports for executive management
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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