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Zurich Insurance

Policy Servicing Analyst

Zurich Insurance

Posted

2 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Onsite

MYR 5K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Policy Servicing Analyst position at Zurich Insurance involves managing policy servicing transactions and ensuring customer satisfaction in Kuala Lumpur. The role requires attention to detail and problem-solving skills to handle inquiries effectively. Ideal candidates will have a background in finance or insurance and be proactive in a fast-paced environment. Benefits are currently unspecified, and the company is dedicated to providing a supportive work environment.

About Company

Zurich Insurance is a global insurer offering a wide range of insurance products and services, committed to providing high-quality service to its clients.

Core Requirements

  • Bachelor's degree in Finance or related field
  • Strong analytical skills
  • Proficiency in Microsoft Office
  • Ability to work under pressure
  • Excellent communication skills

Responsibilities

  • Process policy servicing transactions
  • Handle customer inquiries efficiently
  • Ensure compliance with company policies
  • Reduce turnaround times for servicing requests
  • Maintain accurate records of transactions
  • Collaborate with other departments for issue resolution
  • Provide excellent customer service

Must Have skills

Analytical skillsCommunication skillsAttention to detailCustomer serviceProficiency in spreadsheets

Nice To Have Skills

Insurance knowledgeProblem-solving skillsTeam collaborationTime management

Tools Knowledge Requried

Microsoft OfficeCRM software

Job Keywords

Policy ManagementCustomer SupportInsuranceAnalystFinance

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