Policy Service Officer
QBE Insurance
Posted
last week
Cebu, Central Visayas, Philippines
Remote
PHP 50K
Entry Level
Full Time
Sema Summary
The Policy Service Officer role provides vital customer service and administrative support. It involves managing policy documentation and resolving customer inquiries efficiently.
About Company
QBE is an international insurer and reinsurer headquartered in Sydney, Australia, with a presence in 26 countries. They offer tailored solutions across various insurance products and risk management.
Core Requirements
- Tertiary Degree or equivalent education experience.
- Some relevant work experience.
- Preferred call center experience in insurance or banking.
- Ability to maintain regulatory compliance.
- Strong communication and relationship management skills.
Responsibilities
- Provide accurate customer service through phone and email.
- Ensure compliance with industry regulations.
- Process policy transactions and documentation.
- Answer customer inquiries and resolve issues.
- Train staff on policy procedures.
- Conduct quality checks on processed policies.
- Manage dispatch of policy documents accurately.
Must Have skills
Job Keywords
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