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QBE Insurance

Policy Officer

QBE Insurance

Posted

last week

Metro Manila

Remote

PHP 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Senior Policy Officer is responsible for technical support and subject matter expertise related to A&H claims. This role involves compliance, stakeholder interaction, and complaint resolution.

About Company

QBE Insurance is a global insurance provider committed to delivering excellent service and risk management solutions. They emphasize a customer-focused approach and technical expertise.

Core Requirements

  • Bachelor's Degree
  • 3 years of relevant experience
  • Strong communication skills
  • Proficient in MS tools
  • Knowledge in insurance required

Responsibilities

  • Provide recommendations for business improvement.
  • Ensure compliance with policies and legislation.
  • Establish good working relationships with stakeholders.
  • Resolve escalated complaints timely.
  • Manage workflow and performance dashboards.
  • Conduct training for existing staff.
  • Prepare and update procedures and reports.

Must Have skills

Analytical ThinkingCommunicationCustomer ServiceDecision MakingRisk ManagementProblem SolvingInterpersonal Skills

Job Keywords

Policy ManagementClaims ProcessingInsurance ClaimsStakeholder ManagementCustomer Service

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