Player Support Agent
TransPerfect Games
Posted
3 weeks ago
Philippines
Remote
PHP 30K
Mid Level
Contract
Sema Summary
TransPerfect Games is seeking a Player Support Agent to enhance community engagement for various games. The role involves interacting with players and managing live game issues in a dynamic environment.
About Company
TransPerfect Games is a trusted partner to global AAA developers, providing comprehensive solutions for game development, including localization and player support.
Core Requirements
- Fluency in English
- Experience in community management or customer support
- Strong writing skills for announcements
- Ability to work in a fast-paced environment
- Bachelor's degree in communications or marketing
Responsibilities
- Plan social media postings and engage with players.
- Create visual assets and copy for social media.
- Respond to live game issues and post updates.
- Collaborate with other teams for community feedback.
- Monitor live-service issues and player feedback.
- Engage with influencers and monitor streaming channels.
- Serve as the main point of contact for clients.
Must Have skills
Job Keywords
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