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NTT DATA Business Solutions

Platinum Consultant

NTT DATA Business Solutions

Posted

last week

Hyderabad, Telangana, India

Onsite

INR 80K

Mid Level

Contract

Match

Skills

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Sema

Sema Summary

As a Platinum Consultant, you will leverage your expertise in SAP Customer Service to enhance client operations. The role includes leading workshops and providing post-production support.

About Company

NTT DATA Business Solutions is a leading international IT company and SAP partner, specializing in business consulting and SAP solution implementation.

Core Requirements

  • 14 years of experience in Customer Service
  • Strong knowledge of SAP CS processes
  • Experience in SAP S/4 HANA Implementation
  • Ability to lead requirement gathering workshops
  • SAP Certification preferred

Responsibilities

  • Manage service orders and warranties.
  • Integrate Customer Service with other SAP modules.
  • Lead fit-gap and blueprinting workshops.
  • Participate in end-to-end project activities.
  • Provide post-production support.
  • Conduct root cause analysis for issues.
  • Develop functional design for service operations.

Benifits

  • Career growth
  • Diversity and inclusion
  • Environmental sustainability

Must Have skills

SAP CSSAP S/4 HANAProject managementAnalytical thinkingProblem-solving

Job Keywords

SAPconsultantCustomer ServiceIT consultingproject management

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