Platinum Consultant
NTT DATA Business Solutions
Posted
3 months ago
Hyderabad, Telangana, India
Onsite
INR 80K
Mid Level
Contract
Sema Summary
As a Platinum Consultant, you will leverage your expertise in SAP Customer Service to enhance client operations. The role includes leading workshops and providing post-production support.
About Company
NTT DATA Business Solutions is a leading international IT company and SAP partner, specializing in business consulting and SAP solution implementation.
Core Requirements
- 14 years of experience in Customer Service
- Strong knowledge of SAP CS processes
- Experience in SAP S/4 HANA Implementation
- Ability to lead requirement gathering workshops
- SAP Certification preferred
Responsibilities
- Manage service orders and warranties.
- Integrate Customer Service with other SAP modules.
- Lead fit-gap and blueprinting workshops.
- Participate in end-to-end project activities.
- Provide post-production support.
- Conduct root cause analysis for issues.
- Develop functional design for service operations.
Benifits
- Career growth
- Diversity and inclusion
- Environmental sustainability
Must Have skills
Job Keywords
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